NewLucidity Connect for dealership BDC teams

Know which leads are real. Make sure every one gets worked.

Lucidity Bot checks inbound inquiries, routes the qualified ones, and keeps their source attached. Lucidity Connect gives dealership sales teams one place to call, text, and follow up on each one.

Bot for agencies and operators Connect for dealership BDC teams 14-day Bot trial after your demo, no card

Bot captures from and delivers to the tools you already use

  • Google
  • Slack
  • Zapier
  • HubSpot
  • Salesforce
  • Pipedrive
  • Google Sheets
  • Airtable
  • Microsoft Teams
  • Marchex
  • CallRail
  • Twilio

Products

Two products. One lead, start to finish.

Bot decides which inquiries are real and where they go. Connect gives a dealership's sales team the tools to work each one until there's an answer.

Lucidity Bot For agencies and operators in any vertical

Lead quality, routing, and attribution

Every inquiry from your forms, feeds, and webhooks is checked, delivered to the business it came in for, and kept with its source.

  • Validates phone, email, address, duplicates, and source
  • Sends qualified leads to your CRM, ADF email, webhooks, or Slack
  • Records each delivery attempt and its result
  • Keeps campaign evidence with the lead, plus GA4 traffic context
Explore Bot
Lucidity Connect For dealership BDC and internet sales teams

Calling, texting, and follow-up for dealerships

One workspace where reps call, text, and follow up on every lead, and managers see what happened on each one.

  • A browser call queue that puts due callbacks and new leads first
  • Two-way texting from your dealership's numbers
  • A 90-day cadence that schedules every next attempt
  • Live floor dashboard, call outcomes, and appointment results
Explore Connect

Run both: Bot sends only qualified leads into Connect's call queue, with the source attached.

Where leads leak

Leads rarely lose to a competitor. They leak.

A real buyer can go missing in three places between the ad click and the second phone call.

Junk gets in

Fake contacts, duplicate submissions, and spam reach sales next to real buyers. Reps waste calls and stop trusting the list.

Fixed by Bot

The handoff goes dark

Source and campaign evidence fall off before the lead reaches the CRM, and nobody can show whether it was delivered at all.

Fixed by Bot

Follow-up stops at one call

A lead gets one attempt, goes to voicemail, and is forgotten. Managers can't see who called whom or what happened.

Fixed by Connect

Lucidity Bot

One front door for every lead

Bot sits between your marketing and your CRM. Each inquiry is checked, delivered to the business it came in for, and kept with the source evidence that produced it.

Routing

Qualify, deliver, and keep the receipt

Each business gets its own intake path. Point every source at it and Bot qualifies the lead, keeps it with the business it came in for, and forwards it to that business's CRM, ADF email, webhook, or Slack. Each delivery attempt and its result is recorded.

  • Accepts website forms, webhooks, marketplaces, and ADF/XML feeds
  • Holds back recent duplicate submissions, so sales isn't sent the same inquiry twice
  • Organizes leads by business and location for multi-location groups

A lead missing from the CRM needs more than a sent flag. See what a delivery status proves in our failure-and-recovery walkthrough, or compare form tracking systems.

app.luciditybot.com/leads
Lucidity Bot leads inbox: leads listed by customer, location, source, and status, with inquiries separated into review and discarded states.

Attribution

Keep the source evidence with the lead

The Lucidity tracking pixel records the visit that became the lead. Campaign, channel, and landing page stay with the lead itself, and a source that can't be shown stays marked unknown instead of guessed. Google Analytics adds traffic context, while your lead records stay the source of truth.

  • One lightweight tag per website
  • Each business connects its own Google Analytics property
  • Each intake belongs to the business and location you choose
app.luciditybot.com/analytics
Lucidity Bot analytics: pixel activity and GA4 traffic context showing sessions, key events, and leads by source.

Lead quality

Filter the junk, keep the humans

Every lead runs through checks on phone, email, address, duplicates, and source, then gets an outcome: qualified, review, or blocked. Sales sees real, contactable inquiries, and ambiguous leads go to review instead of the trash.

  • Every decision shows which checks passed or failed, and why
  • Review queue for ambiguous leads, so good ones aren't silently dropped
  • High-confidence spam and duplicates blocked at the door
app.luciditybot.com/validation
Lucidity Bot lead validation: blocked and review queues with source and campaign quality scores.

Lucidity Connect

The BDC workspace that works every lead.

Reps work one lead at a time, with the context to make the call. Every outcome sets the next step, and managers see who called whom and what happened.

Built with a dealership general manager. Now onboarding new dealerships: we set up each workspace with you.

  • New leads jump the queue

    Due callbacks come first, then new leads and repeat inquiries, ahead of the rest of the cadence. A new-lead alert puts Call now in front of your reps.

  • Texting from your dealership's numbers

    Two-way texts with templates, texting during a call, and opt-outs honored, all in the lead's history.

  • A 90-day cadence nobody has to remember

    Up to three calls a day early on, tapering to one. The disposition decides when the lead comes back.

  • Managers see the floor live

    Reps online and on calls, connections, talk time, and overdue follow-ups, with a leaderboard to keep score.

Lucidity Bot

Built for more than one business

The same setup works for a single store, a fifty-location group, or an agency running dozens of clients.

Client groups

Organize businesses the way you run them: by brand, region, or client.

Access by role

Give each person the whole account, one client, one business, or one location.

Google Analytics

Connect Google once, then link each business to its own Analytics property.

AI assistant access

Approved AI clients can answer questions about your leads and analytics, read-only.

Scheduled reports

Each business's report goes to the people you choose, with a note on data freshness.

Roll-up view

See lead volume, quality, and traffic across every business you manage.

Who it's for

For agencies, operators, and dealerships

Bot works for lead teams in any vertical. Connect is built for car dealerships, and dealerships can run both.

Bot

Agencies

Run every client from one account. Each client's businesses stay separate, access stays limited to the right people, and each business reports from its own Google Analytics.

  • Unlimited clients in one account
  • Connect as many Google accounts as your clients need
  • Roll-up analytics across every business you manage

Bot

Operators

Run your own locations directly. One location or a group: the same validation, delivery records, and reporting, without the agency overhead.

  • Direct control of every brand and location
  • Each lead stays with the business it came in for
  • Qualified leads delivered to your CRM, each attempt recorded

BotConnect

Dealerships

Bot checks every inquiry from your website, marketplaces, and ADF feeds, then sends the qualified ones to your CRM and to Connect, where your BDC works them.

  • Junk and duplicates held back before the BDC sees them
  • New leads queued for a call with the source attached
  • Calls, texts, and appointment results on one lead record

Every lead, accounted for.

Check it with Bot. Work it with Connect.

FAQ

Frequently asked questions

How Bot and Connect work, together and on their own. Something else? Ask us in a demo.

What is Lucidity?

Lucidity makes two products for the same lead. Lucidity Bot is a lead quality, routing, and attribution platform: it validates inbound inquiries, delivers qualified leads to each business's CRM or other destinations, records each delivery attempt, keeps the source evidence with the lead, and reports traffic context through each business's Google Analytics 4 property. Lucidity Connect is a calling, texting, and follow-up workspace for dealership BDC and internet sales teams.

What is Lucidity Connect?

Lucidity Connect is a browser-based workspace where a dealership's BDC or internet sales team calls, texts, and follows up on leads. Reps work a call queue one lead at a time, record the outcome and disposition of each call, and text from the dealership's numbers. A 90-day cadence schedules the next attempt, and managers see live activity, overdue follow-ups, appointments, and results. See how Connect works.

Do Lucidity Bot and Connect work together?

Yes. Once a dealership connects Bot in Connect's Integrations settings, Bot sends only qualified leads into Connect with the source attached, and new leads are queued for a call right after any callbacks that are due. Each product also works on its own: Connect accepts ADF/XML or JSON leads posted to its webhook by your CRM or lead provider, CSV imports, and leads added by hand.

Can my dealership use Connect?

Yes. Connect is now onboarding new dealerships. Book a demo and tell us about your BDC or internet sales team. If it's a fit, we quote your dealership based on its setup and build your workspace with you, including texting from your dealership's number.

How can I get a Lucidity demo?

Submit the demo request form with your business details and the product you're interested in. We'll follow up to schedule a walkthrough of Bot, Connect, or both.

Is there a free trial?

For Lucidity Bot, yes. New Bot workspaces get a 14-day trial after the demo. The whole workspace, including every business created during onboarding, is free during the trial, and no card is required up front. If a trial expires without a subscription, routing pauses but your dashboard stays usable so you can add billing. Connect workspaces are set up by our team after a demo.

Who is Lucidity for?

Lucidity Bot is for marketing agencies that run lead operations for many client businesses, and for operators that run their own locations, in any vertical. Lucidity Connect is for franchise and independent car dealerships with a BDC or internet sales team. Dealerships can use both: Bot checks and routes the lead, and Connect works it.

How does Lucidity route leads?

Every business gets a dedicated intake path. Leads arriving from website forms, webhooks, third-party marketplaces, or ADF/XML feeds are validated, kept with the business they came in for, and forwarded to that business's configured destinations, such as its CRM, ADF email, a webhook, or Slack, with the source evidence attached. Lucidity Bot records each delivery attempt and its result.

Does Lucidity integrate with Google Analytics 4?

Yes. Each business links to one Google Analytics 4 property through a Google connection your team owns. Lucidity reads reporting data from that property as traffic context next to your lead records.

What does the Lucidity tracking pixel do?

The tracking pixel is a lightweight tag installed on a business's website. It identifies the business and emits website activity so that leads can be attributed to the campaigns, channels, and pages that produced them.

Does Lucidity work with AI assistants?

Yes. Lucidity Bot runs a read-only MCP server with its own OAuth 2.1 authorization, so an MCP-compatible AI assistant can answer questions about your businesses, leads, and analytics without exports. See how the MCP connection works.

Can one agency manage multiple businesses in Lucidity?

Yes. An agency account organizes businesses into client groups, one group per client. Access can be limited to the whole account, a client, a business, or a single location.

Get a demo

See your own leads in Lucidity

A 30-minute walkthrough built on your businesses and lead sources. For Bot: which leads are real, which are junk, where each one went, and what produced it. For Connect: how your sales team would call, text, and follow up on those leads.

  • Uses your own businesses and lead sources
  • Bot demos are followed by a 14-day free trial, no card required
  • Connect is quoted per dealership, and we set up your workspace with you